Privacy Policy

At Cumming Home Ministries, we are committed to protecting the privacy and security of our website visitors and service users. This Privacy Statement outlines our practices and your options concerning the way your information is collected and used.

1. Collection of Information

We collect personal information when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request unless you give us permission to use it in another manner.

2. Cookie Usage and Website Analytics

We use cookies and similar technologies to enhance your online experience and understand how our website is used to better serve our community.

Essential Cookies

We use essential cookies that are necessary for our website to function properly, including:

• Google Tag Manager and Google Analytics to understand website usage, track recovery resource effectiveness, and improve our services
• Session cookies to maintain your browsing experience
• Security cookies to protect against fraud

What We Track

Through Google Analytics, we collect:

• Pages visited and time spent on site
• Geographic location (city/state level)
• Referral sources (how you found our site)
• Device and browser information
• Interactions with recovery resources and contact forms

Your Options

While essential cookies are necessary for site functionality, you can:

• Disable cookies through your browser settings (though this may limit site functionality)
• Opt out of Google Analytics tracking by visiting: Google Analytics Opt-out

3. Information Sharing

We do not sell, trade, or rent your personal information to others. We may share information with outside organizations that include treatment facilities, marketing companies, other nonprofit organizations or others required to fulfill our mission to connect a person with a treatment program. We may also share your information with governmental agencies or other companies assisting us in fraud prevention or investigation when:

• Permitted or required by law; or,
• Trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
• Investigating fraud which has already taken place.

4. Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents, and contractors (who have agreed to keep information secure and confidential) have access to this information.

5. Google Services

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information about your use of our website. Google's use of this information is governed by their Privacy Policy.

Google Ads

We use Google Ads to advertise our services online. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to our website. You can set preferences for how Google advertises to you using the Google Ad Preferences page.

6. Facebook and Instagram Advertising

Cumming Home Ministries dba HopeLinc engages in advertising on Facebook and Instagram platforms. In accordance with Meta's privacy policy requirements:

• Data Collection: We may collect data through Facebook and Instagram lead ads to better understand and serve our audience.
• Usage of Information: The information collected will be used to enhance user experience and provide services tailored to individual preferences.
• Third-Party Sharing: We do not share the collected information with any third parties, except as required by law or for the protection of our services.
• User Rights: Users have the right to review, amend, or delete their personal information collected through these platforms.

7. Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy, please contact us:

8. Policy Updates

We reserve the right to make changes to this policy. Any changes to this policy will be posted on this page with an updated effective date.